RESERVATIONS

Thank you for your interest in Shoji!  Please Call 828-299-0999 for Spa Reservations.  ALL Appointments must be Scheduled by one of our Spa Coordinators.

* Note, date and time may not always be available.  We recommend making your reservation at least 2 weeks in advance for preferred date and time for optimal availability. 

Need to leave a Voicemail?  Please clearly leave your contact name, phone number, spa request, day and time and our Spa Coordinator will respond to your request within 24 hours. 

We will contact you to Schedule your Spa Request! Please note a Valid Credit Card is Required at the time of booking to hold your reservation.  Shoji accepts Visa or MasterCard only.

Questions?  Please refer to our FAQ’s Page.  

Already have a Reservation?  You will want to read our “Things to Know Before Arrival” page. 

Sign Up for our Newsletter at the bottom of the page!

 

SPA ETIQUETTE

Help us keep our Spa a sanctuary of tranquility, relaxation and privacy.  Please respect other Spa guests by refraining from use of music in our hot tubs and using cameras and cell phones while in our Massage area.  We encourage you to “unplug” during your visit and also ask that you speak softly or simply enjoy the silence.

CANCELLATION POLICY

SPA SERVICES
Please note that we have a 24-hour cancellation policy. If you need to cancel your visit within less than 24 hours of the appointment time, we Charge FULL PRICE for All Scheduled Reservations. 

24 Hours notice is required for rescheduling.

 

ACCOMMODATIONS

We have a 30 day cancellation policy.

Shoji Spa & Lodge has four unique accommodations. We charge In Full at the time of scheduling your reservation.
Cancellations require a Full 30 days or more to qualify for a Full Refund. With a cancellation of 15 to 29 days prior to your stay, Shoji will provide a 50% refund. Should you cancel or change any portion of your lodging reservation within 14 days prior to or anytime during your stay, we can no longer provide any reimbursement.

Rates are subject to availability.  Seasonal Rates Apply. Taxes and gratuities not included.

Accommodation Guests:  You MUST Call to Reserve All Spa Appointments.  Spa Services are NOT Included with any accommodation.

We are a proud Living Wage Certified employer