Reservations

Shoji staff does our best to respond to online reservation requests within 24 hours. If you need immediate assistance, please call (828) 299-0999. Please note that the date and time you requested may not be available. We will contact you to confirm your actual appointment details.  Thank you!

Please note a credit card is required at the time of booking to hold your reservation.  Shoji accepts Visa or MasterCard only.

Spa Etiquette

Help us keep our Spa a sanctuary of tranquility, relaxation and privacy.  Please respect other Spa guests by refraining from use of music in our hot tubs and using cameras and cell phones while in our Massage area.  We encourage you to “unplug” during your visit and also ask that you speak softly or simply enjoy the silence.

Cancellation Policy

Spa Services
We have a 24-hour cancellation policy. You must call to cancel your appointment within 24 hours to avoid Full Cost of your Spa Services.

24 Hours notice is required for rescheduling.

 

Accommodations

We have a 30 day cancellation policy.

Shoji Spa & Lodge has four unique accommodations. We charge In Full at the time of scheduling your reservation.
Cancellations require a Full 30 days or more to qualify for a Full Refund. With a cancellation of 15 to 29 days prior to your stay, Shoji will provide a 50% refund. Should you cancel or change any portion of your lodging reservation within 14 days prior to or anytime during your stay, we can no longer provide any reimbursement.

Rates are subject to availability.  Seasonal Rates Apply. Taxes and gratuities not included.